In This Issue

Top Story:
Aloha Restaurant Guard

Case Study:
Tsunami Sushi discovers $35,000 in theft 

Featured Product:

Aloha Stored Value

Aloha to Our New Customers 

Buffalo Wild Wings -
Centereach

Good Company

The Good Life

The Republic

Go Burger

Cafe Habana - Malibu, CA

Claudio's Clam Bar

TLV Restaurant

Smashburger - Montclair

Aloha Tips & Best Practices

Touch Screens:

Your touch screens will last longer when the staff uses their fingers and NOT A PEN! 

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Share Our Strength's Taste of the Nation

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May 31st:
Memorial Day

Aloha Restaurant Guard              

With Radiant Systems’ newest hosted back office solution, you can operate with the tightest loss prevention tool in the industry - Aloha Restaurant Guard. Providing you with the highest level of transaction intelligence, you will gain visibility into potential theft occurring at your restaurants along with the necessary support data to put a stop to it. Aloha Restaurant Guard helps you take the theft out of your restaurant and allows you to focus on what’s critical to your business - operations and customer satisfaction.

Increase Profits. Protect your restaurant’s bottom line profits by identifying fraudulent activity at the point-of-sale.

Improve Operational Efficiency. Eliminate the need for manual analysis of performance metrics by generating alerts that include actionable data and history. Real-time monitoring to stop losses and minimize the total impact of potentially fraudulent behavior.

Increase Visibility and Control. Improve controls without impacting the guest experience. Identify all present fraud and history and deter theft from happening in the future.

Case Study: Tsunami Sushi

Challenge: As the regional manager at Tsunami Sushi, Frederick Nonato is responsible for running inventory reports at both restaurant locations. Noticing a gradual decline in both sites’ income compared to the amount spent on food and products, all signs pointed in the direction that Nonato’s employees could be responsible for fraudulent activity.

Solution: Nonato turned to his local Aloha point-of-sale provider, who suggested running a sample report of Aloha Restaurant Guard at Tsunami Sushi. Because Aloha Restaurant Guard is an above-store application, Radiant was able to install the module quickly and with no interruption to the restaurant’s operations. After just one report, Nonato’s suspicions were confirmed. He was able to clearly see the suspicious activities of each employee, helping him determine dishonest members of his staff. “After taking a closer look, I noticed that some bartenders were reporting tips that were as much as 300 percent of the total bill,” says Nonato. “Obviously, there were an overwhelming number of free drinks being given away, and I knew I had to do something about it.”

Results: Since the first report, Tsunami Sushi has caught seven employees running various scams in its restaurants. One employee’s scam allowed him to avoid tipping out bartenders and sushi chefs, ultimately hurting their salaries and keeping management from reaching sales goals. The combined activities of this server and two others have saved the restaurant over $35,000 annually. “It’s amazing what’s transpired since using Aloha Restaurant Guard,” says Nonato. “Our food costs and sales improved instantly because of this application.” Initially, Tsunami Sushi utilized Aloha Restaurant Guard to catch dishonest employees, but since fraudulent activity has decreased and remained low, management now uses the reports as a training tool to show staff the activities that contribute to both high and low performance levels.

Benefits: Confirmed fraudulent activity after just one report. Caught seven servers who were stealing upwards of $35,000 annually. Reduced number of transfer scams occurring in operations and utilized reports as training tool to show low and high performance activities

“It’s amazing what’s transpired since using Aloha Restaurant Guard! Our food costs and sales improved instantly because of this application.”

Frederick Nonato
Regional Manager, Tsunami Sushi 

Featured Product: Aloha Stored Value:

The Power of Stored Value:

Stored Value Cards make great gifts for any occasion. These cards are easy and convenient for your customers to redeem and offer a valuable marketing opportunity for your restaurant. Remaining card balances bring customers back and increase average ticket size. Small amounts that are not used become pure profit to your restaurant. At the same time, you can track each stored value card, giving you direct access to information you want, such as how the cards were used, the average value spent, when and where the cards were used and much more

• Drive sales and profitable growth
• Launch and manage programs with ease
• Increase customer loyalty and repeat business

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